Phone: (02) 4774 1254

Frequently Asked Questions

Frequently Asked Questions

Help! I can't order from your website?

Due to quarantine restrictions, we do not send to WA, TAS, NT or overseas. If you are not living in WA, TAS, NT or overseas and experiencing difficulies ordering, please contact us.

How can I make payment?

Payment can be made by Paypal( which processes credit card transactions including Visa and Mastercard ) or direct bank deposit. Please note - you do not require a paypal account to make a credit card transaction

How long will it take for the item to arrive?
All Australian orders are sent using Australia post. If you order hasn't arrived within 3-5 days please contact us.

Please note: if you pay by Paypal E-check or direct bank deposit we must wait for your payment to clear so please allow 2-3 extra days. You can contact us if you would like to know the status of your order.

How much is postage?
Please see the postage details page for more information.

What happens if I order something that is not in stock or sold out?
You can't - all of our plants are grown on site. The second they are sold out products are instantly removed from our website. We never have and never will offer a back ordering system.

About Us

Sunset Nursery was established in 1981, becoming renowned Australia wide for the quality of its bougainvilleas and other exotic plants, including mandevillas and dipladenias.
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ABN 22002083972
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